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In computer news this week  07/12/2006

 

 

 

The importance of the internet domain whois  information

 

When the world wide web began in 1992,  everyone assumed that all people using the web would follow the rules.  This was rather rose colored glasses thinking but it still exists today.

 

When you buy a website name – like www.yourcompany.com – that name is registered with the organization that governs the internet – ICANN – The Internet Corporation for Assigned Names and Numbers, a multinational organization. Icann now uses thousands of authorized registrars for domain names, like godaddy.com networksolutions.com and many others.

 

To see who the owner of a website is, you can go to any online registrar and click on the whois choice. You will be prompted to type in the name of the website you are trying to find information on, and then you will see the names of the people who own the website, their actual addresses, phone and fax numbers, etc.

 

The original concept was that when someone would buy a domain name,  they would put their  actual information as to who they were in their registration information.

 

Theoretically, that meant that if someone sent you an email from a website that you objected to, you could go to any internet registrar site and click on whois – type in the domain name  - and instantly see who the owner is and how to contact them.

 

The problem today is that many people – particularly the bad people on the internet – the spammers and phishers and other crooks – now register domain names with totally bogus information.  So when you track down a website’s owner, it might say Mickey Mouse who lives in Cheeseville, America and all the rest of the registration information is bogus too. This information is supposed to be monitored by the internet registrars, but they don’t.

 

So if you own a website, it is critical that you make sure the information on it is correct. As owning a website is still a new experience to a lot of businesses, often they will rely on a vendor to set up a website for them.

 

When a vendor buys a website for a customer, they’re supposed to register the website in the customer’s name with all the associated information and give the customer the website login information. Unfortunately, many don’t do this, and instead put their own names as the Administrative Contact on the account. This is of course so they can control everything related to the website and keep the customer in the dark. 

 

The real problem here is that all emails sent to the website regarding registration renewals, etc. then don’t go to the company that actually owns the website.  So if the company that set up the website suddenly goes out of business, the reminder emails that the domain name will expire don’t go to the right person, and the domain name expires and the company can lose the website name.

 

You can avoid this situation by going to any internet registrar online and clicking on the whois selection, and then reviewing your own website information.

All critical emails regarding website registration are always sent to the Administrative contact, and if that information is not correct, you need to change it.

 

To change this you  need to have the User ID and password for your domain, and if you don’t have that – because your vendor never gave it to you, you need to get it from your vendor, if they’re still around..

 

 

 

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This is Frank Delaney

(C) 2006 MTA Micro Technology Associates

http://www.mtamicro.com/kpbx.html

PO Box 31522  Spokane, Wa 99223-1522

(509)624-7230

mailto:frank@mtamicro.com